Any purchase made from the 1st November 2023 until 24th December has until Saturday 7th January to return for a full refund and Thursday 26th January for an exchange or credit note.
CHRISTMAS DELIVERY
The last date for delivery in time for Christmas, is the 22nd December, with a cutoff time of 2pm. We cannot always guarantee in time for Christmas as this is the busiest time of year and occasionally items can be delayed, however we will be in touch should we foresee any issues with your order.
DPD Standard 2-3 Day Delivery £4.99 - All orders placed before 2pm are dispatched same day via DPD. Delivery expected within 2-3 working days of dispatch with EMAIL/SMS Tracking Updates on day of delivery.
DPD Next Working Day Delivery £7.99 - Place before 2pm for guarantee of next working day delivery via DPD with EMAIL/SMS Tracking Updates on day of delivery.
DPD Formal Express Delivery £5.99 (Free on orders over £125) - Place before 2pm for delivery within 1-3 working days. Most orders are received 1 day after dispatch, however some formal orders require a day or two extra for dispatch.
Please be advised that some formal orders will be subject to a longer dispatch time of 12-48 hours if we need to order stock in. You will be advised by Whatsapp or Email if this is the case, please get in touch if you require further clarification before ordering.
EUROPE & INTERNATIONAL
DPD Classic 5 Day Delivery - £29.99
For International & European orders please get in touch ahead of ordering to be on the safe side. All orders will be sent via Parcelforce Priority and the customer is responsible for any customs charges that are incurred on goods. Any delivery charges are non-refundable if sent back to us due to failure of delivery and delivery will be charged again if the customer requests the delivery be reattempted.
RETURNS
Refunds available up to 14 days.
Exchanges available up to 28 days.
If you're not fully happy with your order, you have 14 days from receiving it to send it back to us to receive a full refund. For exchanges, you have up to 28 days, please just fill out the form inside your parcel or print one here.
Your order doesn't have to arrive back to us within the above time frame, as long as it's posted within that time we'll still process it. All returns most be unworn, unwashed, complete with all original tags, and in re-sellable condition. Refunds are usually processed the same day we receive it however it may take up to 3-5 working days in busy periods.
Revolver Menswear do not cover the cost of returned items and also can not refund the carriage charge of the original order (unless the product/s are deemed faulty). All faulty returns are sent to the manufacturer for inspection. If deemed faulty by the manufacturer, a full refund will then be issued. When returning goods they must be well packaged to avoid any damage in the post. If returning footwear it must be in it's original box and undamaged. Footwear returned without the original box will not be accepted unless faulty.
Refunds are available for online orders only, all in-store purchases are only eligible for an exchange or credit note for the value of the item, but does not include any items that have been altered or ordered in on customer requests. Once alterations are made these items are non-refundable, and customers are at our digression.
UNDERWEAR POLICY - DUE TO HYGIENE REASON WE ARE NOT ABLE TO ACCEPT RETURNS ON ANY UNDERWEAR PURCHASED.
Note that Revolver Menswear does not take responsibility for goods lost in the post, so insure goods accordingly.
The returns address is:
Revolver Menswear, 30 S Parade, Bawtry, Doncaster, DN10 6JH
For anything else please get in touch via email on sales@revolvermenswear.co.uk or via phone 01302 710710.
